No one wants to find out that it took 9 hours at $60/hour to fix a particular computer problem when a brand new budget PC might be had for half the final bill.
Having at least some idea of how much the grand total will be is important.
Not all computer problems take several hours to repair. A computer repair service might only spend 10 to 15 minutes solving a particular problem.
If your problem happens to be one of these “quick fixes” you should be aware of how you’ll be charged for it.
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